ABOUT THE PROJECT
Greater Robina’s goal was to create an environment where the line between staff and customer areas are blurred. By transferring some of the traditionally ‘back of house’ functions into the customer area, the perception of space within the branch is increased while the overall footprint of the branch is reduced. With the increase in size of the customer area, it was important that the area was zoned appropriately to facilitate different functioning spaces.
The traditional epicentre of a financial institution, the transaction counters in this branch are recessive and non-dominant to encourage new methods of banking. The end result gives Greater Robina a fresh face to the financial institution.